Conference proceedings article
Concept for selecting and integrating traceability systems in the continuous improvement process of SMEs

Publication Details
Kern, C.; Refflinghaus, J.; Trostmann, T.; Wenzel, S.; Wittine, N.; Herrlich, F.
Martin, Jacques
Publishing status:
In press / published online in advance
Book title:
Proceedings of the 22nd Excellence in Services International Conference


4.0 is characterized by digitization, globalized markets and a growing demand
for individualized products. Therefore, the success of manufacturing companies
heavily relies on innovative and customer driven products. However, the
industrializing phase of such products is often characterized by the occurring
of errors originating in a lack of experience. If errors are not detected prior
to delivery, costs will increase considerably (e.g. expensive product recalls).
Traceability systems can clearly identify the manufacturing processes causing
the errors and have the potential to control quality and cost risks. However,
they are only rarely used in small and medium-sized enterprises (SMEs).

paper presents a concept that should enable SMEs to select the most appropriate
traceability solution for their respective field of application. In this
context, a procedure model based on a selection process is discussed, which
empowers SMEs to map their products and processes to pre-defined reference
products and processes. The corresponding selection process considers multiple
criteria as well as user-specific weightings.


Last updated on 2019-25-09 at 12:16