Conference proceedings article
Towards Developing Trust-Supporting Design Features for AI-Based Chatbots in Customer ServiceBased Chatbots in Customer Servi
Publication Details
Authors: | Zierau, N.; Hausch, M.; Bruhin, O.; Söllner, M. |
Editor: | TBD |
Publisher: | Association for Information Systems |
Place: | New York |
Publication year: | 2020 |
Pages range : | TBD |
Book title: | Proceedings of the 41st International Conference on Information Systems, ICIS 2020, Making Digital Inclusive: Blending the Locak and the Global, Hyderabad, India, December 13-16, 2020 |
ISBN: | 978-1-7336325-5-3 |
