Production-relevant information plays a central role in ensuring a transparent and robust order fulfillment process. The application of suitable communication tools in the respective process step and depending
on the stakeholders involved in the supply chain creates the prerequisites for the transmission of the right and relevant information ensures its purposerelated use. The article provides an overview of communication tools
used to support the order fulfillment process. In an industrial context, the overview presented provides a basis for a systematic and targeted selection of communication tools.