Conference proceedings article

Let’s Play with AI! A 2x2 Experiment on Collaborative vs. Competitive Game Elements for Pedagogical Conversational Agents



Publication Details
Authors:
Khosrawi-Rad, B.; Keller, P.; Grogorick, L.; Benner, D.; Janson, A.; Robra-Bissantz, S.
Editor:
TBD
Place:
Bangkok, Thailand

Publication year:
2024
Pages range :
14
Book title:
Pre-ICIS SIG Services Workshop on Synergizing Service Ecosystems with AI
Languages:
English


Abstract

Technological advances in generative artificial intelligence (GAI) have increased the relevance of pedagogical conversational agents (PCAs) like chatbots to support students. Despite their potential for learning as a service, PCAs are rarely used by educational institutions. They often neglect the benefits of group learning, like collaborative problem- solving, and insufficiently address learners’ motivational challenges in digital environments. To tackle these issues, we designed and evaluated a gamified PCA for information systems (IS) education with collaborative and competitive group learning capabilities. We investigated the effects of collaborative and competitive elements in PCA design using a 2x2 experiment (n = 120). Our findings show that collaborative game elements foster learners’ motivation and highlight the PCA’s role as a group learning moderator. This study contributes new knowledge on GAI in IS education, meaningful gamification in the PCA context, and computer-supported collaborative learning.



Keywords
Computer-supported Collaborative Learning, Education, Gamification, Generative Artificial Intelligence, Pedagogical Conversational Agent, Social Interdependence Theory


Authors/Editors

Last updated on 2024-19-11 at 10:30