Contribution in edited book
Quality Management in knowledge intensive business processes - Development of a maturity model to measure the quality of knowledge intensive business processes in small and medium enterprises.
Publication Details
Authors: | Geers, D. |
Place: | Madeira, Portugal |
Publication year: | 2009 |
Pages range : | 276-279 |
Book title: | Proceedings of the International Conference on Knowledge Management and Information Sharing 2009 |